You can either use the Make-Model-Year search tool on the website or apply the search box on the top right corner.
FAQs
Frequently Asked Questions
What are the payment methods? Are they safe?
We accept PayPal and Credit Card. The transactions are %100 safe between your bank and our bank. We do not receive your paypal or credit card information.
What is the quality of your parts?
We only sell High Quality and CAPA Certified (Certified Automotive Parts Association) Parts to ensure durability and quality.
How long the shipping will take?
Usually it will take between 3-7 business days to ship accross US.These timing are best estimated and are not guaranteed.
Note: Please make sure you are available during the delivery time at the shipping address provided.
If not, the parts will be sent to the courier office for pick up. The parts will be available up to 5 business days for pick up at the courier office.
If the parts are not picked up, they will be returned to us. In this case, the items will be restock (30% restocking fee) and shipping cost will not be
refunded.
What is the shipping cost?
In order to figure out the shipping cost, you need to add the parts you would like to purchase to your shopping cart and go to the checkout and put your address to see the shipping cost. Then, if you are still interested you can go ahead to the payment section and complete your order.
Additional charges may apply for some ZIP codes and remote area Or also oversize package.
You will received an extra email informing you of that extra charge. You then will have the option to pay or refuse or giving an alternate address.
What is the return policy?
Our return policy lasts 10 days from the purchase date. There is a 30% restocking fee of the total invoice for canceled or returned products and services.
The buyer is responsible for the shipping cost and the shipping cost is not refundable.
If we made a mistake on your order we offer 100% refund.
To be eligible for a return, your item MUST be unused and in the same condition that you received it.
It MUST also be in the original packaging and resalable.
Note: Discrepancy claims must be reported within 5 business days after delivery.
What if the part I received is damaged during the shipping?
While we use extra packing material to make sure your package arrives in one piece, there is that 1% of the time where the part may damage over the shipping. It’s very crucial for the receiver to thoroughly inspect any shipments they receive and make note of any changes or damages before signing their delivery receipt.
Any damaged part must be reported within 24 hours of receipt of the part. Pictures of the damaged parts must be taken and sent to info@azautopart.com